Plans and payment

How the plans differ, paying monthly or yearly, adding users and disk, billing details, changing plan and cancelling your subscription.

You use PVersion on a monthly or yearly plan. The studio's owner buys it on the Subscription page of the console, and payment is taken by card on a secure payment page. Current prices are in the Plans section of the website.

The plans

There are two families of plans:

Every studio plan includes a ready-to-use server, nightly backups, automatic builds and releases, and team invitations with permissions. The plans differ in the number of users, workspaces and servers, in storage, and in how many build machines you can connect. Sign-in verification by SMS and priority support come with the Team plan.

The video plans are made for few people and a lot of storage: camera originals stay on your computer, while proxies and projects are versioned on the server, and extra storage is added by the TB. See Video teams.

Studio and Post house are sold by quote: dedicated server and storage, setup and migration support, and a service level commitment. Ask for one with Get a quote on the Need something bigger? card in the console, or write to [email protected].

The exact limits of each plan (users, servers, storage, services and websites) are on the website and on the plan cards in the console. Starter, Solo and Production are for at most 2 people; when your team grows, move to the Team plan or ask for a quote. On the Team plan the license fee is included in the price.

If prices change, the change is announced in the console and by e-mail at least 30 days ahead. The new price applies from the first period that starts at least 30 days after the announcement; the price of a period you have paid for, annual plans included, does not change.

Buying a plan

1. Open the Subscription page in the console.
2. At the top right of the Plans section, choose Monthly or Yearly.
3. Press Buy on the plan you want.
4. In the window that opens, set the number of users. If the plan sells them, you can also add Extra servers and extra disk. The total shows at the bottom of the window.
5. Choose or enter your billing details.
6. Read the pre-contract information and distance sales agreement and tick the two boxes: one accepts the agreement, the other asks for the service to start as soon as you pay. Then press Continue to payment.
7. Enter your card on the secure payment page. When the payment completes you return to the console and the subscription updates right away. The order summary and a link to the agreement you accepted arrive by e-mail.

The plan buttons on the website bring you straight to this window (see Creating an account). Card details are taken on iyzico's secure page and never reach PVersion. The country in your billing details decides the currency: Turkish lira (VAT included) in Türkiye, US dollars elsewhere.

Periods and renewal

A monthly plan runs for a month, a yearly plan for a year. The card at the top of the Subscription page shows your plan, its status, when the period ends and your usage (users, servers, services and storage).

A period does not renew by charging your card automatically. Owners of the organization get a reminder by email 7 days and 1 day before the end; owners who verified their phone and allowed SMS messages also get a text. To renew:

• While the period runs, press Extend period on your own plan's card. The new period starts on the day the paid one ends, and the card says the next period is paid.
• If the period has ended, the card at the top shows a button with your plan's name, for example Renew period · Team.

Seven days before the end, a notice appears at the top of the console and the PVersion app. If the period is not renewed, the servers stop the moment it ends and no new servers, users or services can be added. Your files and history are not deleted; once you renew the period, the servers start again by themselves.

Adding users, servers and disk

If you need more in the middle of a period, use Add user, Add servers or Add disk on the Subscription card (each button only shows when your plan sells that add-on).

1. Choose how many to add. The window prices them for the days left in the period and shows the calculation.
2. Choose your billing details and pay.

What you add works right away, and the next period renews with the new total. Every extra server comes with its own disk; disk is added in blocks of the size shown in the window.

Billing details and payments

The invoice is issued to the billing details you choose at payment. You enter them on your first payment and keep them with Save these billing details. To edit them later:

1. Open My account in the console and switch to the Billing tab.
2. In Billing details, add a new set with New billing details, or edit one with its pencil icon.

In Türkiye you choose Individual (Turkish ID number) or Company (tax number and tax office); in other countries a person or a company (tax / VAT number). The details must match your official records.

The Payments table on the same tab lists every payment with its date, plan, amount, status, the card's last four digits and a reference number. Quote the reference number when you ask support about a payment.

Changing plan

To move to another plan, press Buy on that plan's card. The new plan starts right away with the payment, as a new period, and the previous plan's period closes.

Cancelling your subscription

1. Press Cancel at period end on the Subscription card.
2. Confirm with Cancel subscription.

The service continues until the end of the period you paid for and then does not renew. The card shows "ends at period end". If you change your mind, press Undo cancellation before the period ends. What happens to your data once a subscription ends is on the Backups and security page.